Privacy Policy

Neema (Scotland) Limited
Last updated: March 2026

Neema (Scotland) Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you interact with our websites, services, and communications.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

Neema (Scotland) Limited is the data controller responsible for your personal data.

Trading names and activities include:

  • Neema Coaching (Wellness / Weight loss Services)

  • Neema Scout (Modelling Services)

  • Neema Limited (Corporate Consulting Services)

Contact details:
Neema (Scotland) Limited
Summit House
4–5 Mitchell Street
Edinburgh
EH6 7BD

Email: info@neemalimited.co.uk
Phone: 0131 650 0215

2. The Data We Collect

We may collect and process the following categories of personal data depending on how you interact with us:

General Website & Enquiry Data

  • Name

  • Email address

  • Phone number

  • IP address and device information

  • Marketing preferences

Wellness Coaching Clients

  • Contact details

  • Lifestyle habits and wellness goals

  • Coaching questionnaires and assessment data

  • Progress data (e.g. weight, measurements, feedback)

  • Health and lifestyle information (provided voluntarily)

  • Communication via email, messaging platforms or social media

Modelling Services

  • Name, date of birth, address

  • Contact details

  • Social media handles

  • Country of citizenship/residence

  • Photographs (e.g. test shoots)

  • Contractual information

3. How We Collect Your Data

We collect personal data when you:

  • Visit our website

  • Complete forms (e.g. Jotform, lead magnets, applications)

  • Book appointments or coaching sessions

  • Purchase services or programmes

  • Join email lists or webinars

  • Communicate via email, social media or messaging platforms

  • Enter information into third-party platforms we use

Some data is collected directly by third-party tools you interact with.

4. How We Use Your Data

We use your personal data to:

  • Deliver our services and programmes

  • Provide personalised coaching and support

  • Facilitate modelling opportunities

  • Communicate with you (email, messaging, social platforms)

  • Send requested resources and educational content

  • Process payments and manage bookings

  • Improve our services and user experience

  • Maintain business and financial records

  • Send marketing communications (where consent is given)

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – for marketing and optional communications

  • Contractual necessity – to deliver services you have requested

  • Legitimate interests – to operate and improve our business

  • Legal obligation – for accounting and regulatory compliance

6. Sharing of Data

We do not sell your personal data.

We may share data only where necessary:

Modelling Services

  • Shared with modelling agencies (as co-controllers) to secure opportunities

Service Providers (Processors)

We use trusted third-party platforms, including:

  • Form providers (e.g. Jotform)

  • Payment processors (e.g. Stripe)

  • Email and funnel systems

  • Coaching/content platforms (e.g. Flowi)

  • Messaging platforms (e.g. Telegram, WhatsApp)

These providers process data in accordance with their own privacy policies.

7. International Transfers

Some third-party providers may store or process data outside the UK or EEA.

Where this occurs, we ensure appropriate safeguards are in place (such as standard contractual clauses).

8. Data Security

We take appropriate measures to protect your data, including:

  • Password-protected systems

  • Restricted access to personal data

  • Secure third-party platforms

However, no system is completely secure, and transmission of data is at your own risk.

9. Data Retention

We retain personal data only as long as necessary:

  • Client data: for the duration of the relationship and up to 6 years after (for legal/accounting purposes)

  • Marketing data: until you unsubscribe or withdraw consent

  • Modelling data: for the duration of contracts and related activities

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Data portability

  • Withdraw consent at any time

  • Object to certain processing

You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
https://ico.org.uk

11. Health & Lifestyle Information

Where you choose to share health or lifestyle data (e.g. for coaching), this is:

  • Provided voluntarily

  • Used only for personalised support

  • Treated with strict confidentiality

12. Cookies

We use cookies to:

  • Ensure the website functions correctly

  • Improve user experience

  • Support navigation between pages and funnels

You can control cookie settings through your browser.

13. Third-Party Links

Our website and communications may include links to external sites.

We are not responsible for the privacy practices of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

15. Contact Us

If you have any questions or requests regarding your data:

Email: info@neemalimited.co.uk
Phone: 0131 650 0215